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Hospital Lab Management

Hospital Lab Management is a highly functional area. The need of the hour is to make committed investments in terms of technologies, manpower and equipment. Conformity with accreditation guidelines is non-negotiable for providing excellent customer service.

In order to beat these challenges, hospitals today are increasingly outsourcing their lab management function to external referral laboratories. Entrusting experienced vendors with their Hospital Lab Management enables hospitals to focus on their core healthcare services even as their patients get the best diagnostic care.

Apollo Diagnostics, backed by over 34 years’ record of healthcare excellence, offers hi-end, 360-degree Hospital Lab Management services that can be configured to meet the unique requirements of any healthcare facility.

With transparent but strict quality systems in place, Apollo Diagnostics guarantees adherence to processes and accuracy, quality of results, which form the very basis of any diagnostic service. A backup lab service ensures Apollo Diagnostics has an impeccable delivery time record.

Apollo Diagnostics has a centre of excellence that brings expertise in several fields such as Hematology, Clinical Pathology, Serology, Microbiology, Cytopathology, Immunology, Histopathology and Molecular Genetics.

On offer:

  • State-of-the-art lab and adherence to good lab practices
  • Expert and experienced pathologists
  • Lab operations as per NABL guidelines
  • Support through standalone marketing department
  • Regular launch of packages based on local market feedback
  • Observation of lab quality protocols – regular IQC (Internal Quality Check)
    EQC (External Quality Check)

Business Modules

Module 1: HLM LYTE

  1. Business target of minimum 40 samples a day
  2. Can install Biochemistry Analyzer , Hematology Analyzer (3 part), Electrolyte Analyzer and Single Channel Coagulation Analyzer.
  3. Biochemistry would be with 100 throughput table top instrument
  4. Only basic tests would be done in-house and special tests like Immunology, Microbiology, Histopathology would be done at our referral lab
  5. Sample transportation would be managed by Apollo Diagnostics
  6. Marketing support would be extended

MODULE 2: HLM

  1. Business target of minimum 80 samples a day or in terms of rupee value, a business of INR 10 lakhs at least on gross business
  2. Can install Biochemistry Analyzer, Hematology Analyzer(3 / 5 part), ABG Analyzer(based on load of minimum 10 samples a day) and Coagulation Analyzer
  3. Immunoassay Analyzer would be installed based on the load
  4. Sample transportation would be managed by Apollo Diagnostics
  5. Marketing support would be extended

FAQs

  • Why tie up with Apollo Diagnostics Centre?
    • Apollo Diagnostics Centre operates labs in a highly organized way with utmost quality and better TAT through experienced technicians and pathologists. Quality is approved by daily QC and EQS, FDA approved machines.

  • What to do with existing staff and instruments?
    • Apollo Diagnostics does a technical evaluation of existing staff and retains them based on pathologist feedback. Instruments can be used if they are on our approved standard machine list.

  • How about revenue sharing?
    • Apollo Diagnostics has an attractive revenue sharing model based on Final Price Approval by the Hospital and Apollo team. Apollo would handle all expenses of Lab (consumables, reagents & man power) on agreed revenue sharing terms.

  • What does the hospital need to provide?
    • Basic Lab area of Minimum 300-500 sft. with AC, UPS supply & Internet connectivity

  • What is it that Apollo can do and our hospital cannot?
    • Apollo makes continuous efforts to improve in-house lab tests based on work load. The marketing team works continuously towards improving the footfall of patients. Quality Management is achieved through strict monitoring of processes. Technical staff gets regular training on recent lab practices and Doctors are mandated to attend CMEs on improving lab quality.

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Patient Testimonials

“Excellence of Apollo Diagnostics is already a recognized fact across India. Adding more strength to their reputation is their caring nature and supportive attitude. I’ll always prefer to take their services than selecting mediocre quality making any compromise with my health.”

Mr. Shahul Hameed, Chennai

“The way Apollo Diagnostics kept me at ease during the sample collection process, the way they supported me to be at my convenience and confidence is really something I’ll always remember. They were also flawless in maintaining the hygiene. Hats off to them!”

Mr. Laxmi Kantham, Hyderabad

“Awesome is probably the one word to express my views about Apollo Diagnostics. Efficiency, punctuality, compassion, sincerity…I’ll give high marks to them in all of these. Great going, Apollo!”

Shivaraj Kadam, Pune

“Thanks for the seamless service. Based on my experience I can assure that, be it quality or punctuality, Apollo Diagnostics is one name to trust and depend on.”

Mr. Thomas, Mysuru

“Excellent sense of timing! The technician arrived right on time. He was really well-trained, in terms of his skill and manner, as well. Apollo Diagnostics is doing a great job.”

Subbalakshmi, Vizag

“Appreciate the quality of service that I’ve received from Apollo Diagnostics. Their competence, caring nature, sincerity, valuing customer’s time – all these together have shaped them as the most trusted diagnostic service provider in the country.
Keep up the good work!

Mrs. Pravati Dash, Bengaluru

“My mother needed a blood test, but was unable to walk due to pain in her leg. A Phlebotomist from Apollo Diagnostics came home and collected the sample. I was informed, via SMS, that the report could be collected from any of the 3 centres in Dibrugarh, downloaded online or even delivered home for a nominal fee. Although the rates were reasonable, my mother also received a senior citizens discount too! This saved my time, money & energy. My aachhe din really seemed to have arrived! Thank you Apollo Diagnostics and hats off for displaying true professionalism.”

Mr. Alokk Kar Dowerah, Dibrugarh

“Whenever I need to have a blood sample collected from home, I ask for Vasu. He is punctual, courteous and so skilled I hardly feel any pain when he draws the sample. Plus, I truly appreciate how quickly the reports are delivered. Thanks Apollo!”

Mr. Sukumar, Film director, Sriram Nagar, Hyderabad

“Their accurate understanding of customer’s needs is one thing that set them apart and ahead of all others. As a result, it becomes easier for them to deliver the right service, that with their matchless efficiency and care to ensure less pain and easily accomplished sample collection. Apollo Diagnostics is simply doing an amazing job!”

Soundarya Abhirami, Hyderabad

“The overall service standard of Apollo Diagnostics is admirably high. The technician was punctual and well-behaved, and has the genuine skill to collect the test sample without troubling the customer. These are probably some of the major reasons for them to be the best in India.”

Mrs. Lakshmi, Chennai

“The most crucial factor with Apollo Diagnostics is that they always train their Phlebotomists so well that the team consistently remains efficient and punctual and we receive a premium quality diagnostic service. Good job. Keep it up.”

Mr. Amit Kumar Patil, Bengaluru

Service they deliver is no less than the promise they make. Be it quality, respect for customer’s time, or efficiency of their technicians…simply matchless. I confidently recommend Apollo Diagnostics to everyone.”

Nanjappa, Mysuru