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Customer care

Book Your Test

You will get a call within 12 Hrs from the time of Booking. *T&C – Free home sample collection is not available on specific tests. Pediatric home sample collection ( kids below 10 years age ) is available at specific cities only

Covid-19 RT PCR

Backed by the Apollo legacy and state-of-art technology, Apollo hospitals has been approved by the ICMR, Government of India for collection of samples, testing & diagnosis of COVID-19 suspects.

The collection of samples can happen only if prescribed by a qualified physician. We offer a safe & hygienic collection method through qualified and trained phlebotomist for safe and hygienic sample collection.

Documents to be presented for getting COVID-19 tested

Prescription for COVID-19 test from a qualified physician

Government photo-id

Duly filled Specimen Referral Form – Click here to download

  • What is a Coronavirus?
    • Coronavirus is a large family of viruses which may cause illness in animals or humans. In humans, several strains of coronavirus are known to cause respiratory infections ranging from the common cold to severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The recently discovered coronavirus is called as 2019 Novel Coronavirus (2019-nCoV) which is known to cause disease name COVID-19.

  • What are the symptoms of COVID-19 ?
    • The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have pain, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don’t feel unwell.

  • Who should get tested?
    • As per guidelines, if you develop the fever persisting for more than 2-3 days and symptoms of respiratory illness, such as cough or shortness of breath Consult a physician at nearby healthcare facility to get yourself tested for COVID-19 in case the same is prescribed by your doctor considering your travel history to affected countries or contact with any COVID-19 suspect

  • What are the documents needed for (COVID -19) Testing?
    • Specimen Referral Form (To be provided by Apollo Lab personnel) duly filled, along with the referring doctor’s prescription, also Govt. photo-id (Aadhaar card/ VoterId/ Passport) to support the current address and contact number of the suspect patient to be provided at the time of sample collection. These are mandatory requirements defined by Govt. of India without which testing of COVID 19 is not allowed.

  • How to book the COVID 19 testing?
    • You can call our customer care number 040-44442424 for booking sample collection at your residence.

  • What kind of Sample is needed for Testing?
    • Nasopharyngeal and Oropharyngeal swab along with blood and the collection is as per ICMR guidelines and therefore all necessary precautions are been taken.

  • What Methodology is being used for testing?
    • RT PCR, as recommended by ICMR.

  • What’s the sample collection and transportation process?
    • The sample will be collected in a viral transport medium (VTM) to maintain the stability of the sample & get transported in a cold chain. Our specially trained phlebotomists collect the samples by following all biosafety precautions and using personal protective equipment.

  • By when can I get my report?
    • We will share all patients’ reports with defined Govt. bodies as per the guidelines of Govt of India/ICMR.We will upload your report on our website www.apollodiagnostics.in, subject to govt rules and regulations. You can access your report from Website using login id and password or a message will be sent to your registered mobile no with a link to download the report.

  • How long will it take to get my report?
    • 72 hours after sample collection.

  • What is the Price of COVID 19 Test?
    • Rs 4500

 

Our labs continue to adhere to strict sanitization protocols and our staff follows all universal safety protocols. We have also ensured that the sanitization facility is available at our labs for the patients as well.

Our staff is well trained to handle the situation and time to time advisories have been issued on the dos and don’ts, such as how to prevent the spread of coronavirus, etc.

Our staff always ensures to wear personal protective equipment such as masks and gloves so that they are protected from getting infected while handling patients and thus, do not pass on the infections to others.

At our labs, we’ve also initiated temperature screening to help identify possibly infected patients. If a patient’s travel, health and contact history indicates possible COVID-19 infection, we are counseling the patient to follow the guidelines issued by the WHO on 2019-nCOV and inform the designated government authorities.

To prevent spread of infection, we all should take everyday actions that are proven to prevent the spread of COVID-19. Those include: avoiding close contact with people who are sick; avoiding touching your eyes, nose and mouth with unwashed hands; washing your hands often with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer; and stay at home.

Home Collection Locations
  • Bangalore, Chennai, Delhi, Pune

DOS & DON’TS

Protect yourself and others!

Follow these Do’s and Don’ts
Cover your nose and mouth with handkerchief/tissue while sneezing and coughing.
Throw used tissues into closed bins immediately
Avoid participating in large gatherings.
Practice frequent hand washing. Wash hands with soap and water or use alcohol-based hand rub. Wash hands even if they are visibly clean.
See a doctor if you feel unwell (fever, difficult breathing and cough). While visiting doctor wear a mask/cloth to cover your mouth and nose.
If you have these signs/symptoms please call State helpline number or Ministry of Health & Family Welfare’s 24X7 helpline at 1075(Toll Free)/011-23978046.
   
Have a close contact with anyone, if you’re experiencing cough and fever.
Touch your eyes, nose and mouth.
Spit in public

Book Your Test

You will get a call within 12 Hrs from the time of Booking. *T&C – Free home collection is not available on specific tests & for kids below 10 years age.

Patient Testimonials

“Excellence of Apollo Diagnostics is already a recognized fact across India. Adding more strength to their reputation is their caring nature and supportive attitude. I’ll always prefer to take their services than selecting mediocre quality making any compromise with my health.”

Mr. Shahul Hameed, Chennai

Mrs. Turni, Kolkata

“The way Apollo Diagnostics kept me at ease during the sample collection process, the way they supported me to be at my convenience and confidence is really something I’ll always remember. They were also flawless in maintaining the hygiene. Hats off to them!”

Mr. Laxmi Kantham, Hyderabad

“Awesome is probably the one word to express my views about Apollo Diagnostics. Efficiency, punctuality, compassion, sincerity…I’ll give high marks to them in all of these. Great going, Apollo!”

Shivaraj Kadam, Pune

“Thanks for the seamless service. Based on my experience I can assure that, be it quality or punctuality, Apollo Diagnostics is one name to trust and depend on.”

Mr. Thomas, Mysuru

“Excellent sense of timing! The technician arrived right on time. He was really well-trained, in terms of his skill and manner, as well. Apollo Diagnostics is doing a great job.”

Subbalakshmi, Vizag

“Appreciate the quality of service that I’ve received from Apollo Diagnostics. Their competence, caring nature, sincerity, valuing customer’s time – all these together have shaped them as the most trusted diagnostic service provider in the country.
Keep up the good work!

Mrs. Pravati Dash, Bengaluru

“My mother needed a blood test, but was unable to walk due to pain in her leg. A Phlebotomist from Apollo Diagnostics came home and collected the sample. I was informed, via SMS, that the report could be collected from any of the 3 centres in Dibrugarh, downloaded online or even delivered home for a nominal fee. Although the rates were reasonable, my mother also received a senior citizens discount too! This saved my time, money & energy. My aachhe din really seemed to have arrived! Thank you Apollo Diagnostics and hats off for displaying true professionalism.”

Mr. Alokk Kar Dowerah, Dibrugarh

“Whenever I need to have a blood sample collected from home, I ask for Vasu. He is punctual, courteous and so skilled I hardly feel any pain when he draws the sample. Plus, I truly appreciate how quickly the reports are delivered. Thanks Apollo!”

Mr. Sukumar, Film director, Sriram Nagar, Hyderabad

“Their accurate understanding of customer’s needs is one thing that set them apart and ahead of all others. As a result, it becomes easier for them to deliver the right service, that with their matchless efficiency and care to ensure less pain and easily accomplished sample collection. Apollo Diagnostics is simply doing an amazing job!”

Soundarya Abhirami, Hyderabad

“The overall service standard of Apollo Diagnostics is admirably high. The technician was punctual and well-behaved, and has the genuine skill to collect the test sample without troubling the customer. These are probably some of the major reasons for them to be the best in India.”

Mrs. Lakshmi, Chennai

“The most crucial factor with Apollo Diagnostics is that they always train their Phlebotomists so well that the team consistently remains efficient and punctual and we receive a premium quality diagnostic service. Good job. Keep it up.”

Mr. Amit Kumar Patil, Bengaluru

Pathology services & Free Home collection