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Customer care

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* T & C
You will get a call within 12 Hrs from the time of Booking. *T&C – Free home sample collection is not available on specific tests. Pediatric home sample collection ( kids below 10 years age ) is available at specific cities only

Five things to consider when selecting a primary care physician

A primary care physician (PCP) is a go-to doctor for non-emergency situations.  He or she can also be your family doctor. The PCP is someone who not only helps you with treatment but also helps in preventative care and shares tips on leading a healthy lifestyle.  The PCP is also familiar with your medical history and is aware of the common medical problems in your family.

The primary care physician is the one who performs the patient and his family’s annual health checks, conducts screenings and performs vaccinations. Thus, this person is someone with whom you have a long-term professional relationship, ranging from many years to an entire lifetime.

Here are five things to consider when you look out for a primary care physician:

  1. What kind of doctor are you looking for – Even within the realm of primary care, there are different types of doctors that you can choose depending on your individual need as a person.  For instance, there are doctors who are specialized in child healthcare known as paediatricians; there are physicians who are expert in treating older patients, also known as geriatricians; OB/GYN doctors who are specialized in women’s health; etc. Then, there are family doctors that address a wide range of health issues, for any age.
  2. Which care provider falls under your cashless insurance plan – A smart thing would be to look for a primary care provider who falls under the cashless scheme of your health insurance. Health insurance plans have two components, the reimbursement method, and cashless method. In the first, you have to pay medical expenses in case of hospital admission and then claim reimbursement. In the cashless scheme, you do not have to pay anything out of your pocket.
  3. How good is the doctor’s office? – Find out how the doctor’s office is, the amenities, the office hours, distance from your home and office. Gauge how friendly and polite the staff is.
  4. The attitude of the doctor – This is one of the most important factors that can make you avail the doctor’s years for years to come. How good is the doctor when it comes to communicating with you or the other patients? Does the doctor have a good tie-up with good diagnostic services or laboratory testing centers?  Is he or she patient, open-minded, friendly and a good listener? How accessible is he through different modes of communication? Is he or she able to answer basic queries through a phone call? Is he or she the type you can call at 11 PM to ask if you can take another alternative to the prescribed medication? Does the doctor merely dole medications or answer all your health concerns and give information on how a particular medication can work to your advantage? Can the doctor refer you to other specialized doctors based on the condition of your case?
  5. How does the doctor rank on referrals? What do people in your neighbourhood, friends, and colleagues have to say about the doctor? Nowadays, there are many review sites that give information and feedback on the doctor and his services. You can use these tips to choose the right type of primary care physician for you.

A good primary care physician will insist you to go for diagnostic tests once a year, at least.  He or she will educate you on getting a blood testurine test, etc. done. He or she will educate you on the importance of diabetic screening and other such laboratory tests.  Contact a diagnostic service center to get a comprehensive health check-up.

Book Your Test

* T & C

You will get a call within 12 Hrs from the time of Booking. *T&C – Free home sample collection is not available on specific tests. Pediatric home sample collection ( kids below 10 years age ) is available at specific cities only



Patient Testimonials

“Excellence of Apollo Diagnostics is already a recognized fact across India. Adding more strength to their reputation is their caring nature and supportive attitude. I’ll always prefer to take their services than selecting mediocre quality making any compromise with my health.”

Mr. Shahul Hameed, Chennai

“The way Apollo Diagnostics kept me at ease during the sample collection process, the way they supported me to be at my convenience and confidence is really something I’ll always remember. They were also flawless in maintaining the hygiene. Hats off to them!”

Mr. Laxmi Kantham, Hyderabad

“Awesome is probably the one word to express my views about Apollo Diagnostics. Efficiency, punctuality, compassion, sincerity…I’ll give high marks to them in all of these. Great going, Apollo!”

Shivaraj Kadam, Pune

“Thanks for the seamless service. Based on my experience I can assure that, be it quality or punctuality, Apollo Diagnostics is one name to trust and depend on.”

Mr. Thomas, Mysuru

“Excellent sense of timing! The technician arrived right on time. He was really well-trained, in terms of his skill and manner, as well. Apollo Diagnostics is doing a great job.”

Subbalakshmi, Vizag

“Appreciate the quality of service that I’ve received from Apollo Diagnostics. Their competence, caring nature, sincerity, valuing customer’s time – all these together have shaped them as the most trusted diagnostic service provider in the country.
Keep up the good work!

Mrs. Pravati Dash, Bengaluru

“My mother needed a blood test, but was unable to walk due to pain in her leg. A Phlebotomist from Apollo Diagnostics came home and collected the sample. I was informed, via SMS, that the report could be collected from any of the 3 centres in Dibrugarh, downloaded online or even delivered home for a nominal fee. Although the rates were reasonable, my mother also received a senior citizens discount too! This saved my time, money & energy. My aachhe din really seemed to have arrived! Thank you Apollo Diagnostics and hats off for displaying true professionalism.”

Mr. Alokk Kar Dowerah, Dibrugarh

“Whenever I need to have a blood sample collected from home, I ask for Vasu. He is punctual, courteous and so skilled I hardly feel any pain when he draws the sample. Plus, I truly appreciate how quickly the reports are delivered. Thanks Apollo!”

Mr. Sukumar, Film director, Sriram Nagar, Hyderabad

“Their accurate understanding of customer’s needs is one thing that set them apart and ahead of all others. As a result, it becomes easier for them to deliver the right service, that with their matchless efficiency and care to ensure less pain and easily accomplished sample collection. Apollo Diagnostics is simply doing an amazing job!”

Soundarya Abhirami, Hyderabad

“The overall service standard of Apollo Diagnostics is admirably high. The technician was punctual and well-behaved, and has the genuine skill to collect the test sample without troubling the customer. These are probably some of the major reasons for them to be the best in India.”

Mrs. Lakshmi, Chennai

“The most crucial factor with Apollo Diagnostics is that they always train their Phlebotomists so well that the team consistently remains efficient and punctual and we receive a premium quality diagnostic service. Good job. Keep it up.”

Mr. Amit Kumar Patil, Bengaluru

Service they deliver is no less than the promise they make. Be it quality, respect for customer’s time, or efficiency of their technicians…simply matchless. I confidently recommend Apollo Diagnostics to everyone.”

Nanjappa, Mysuru